Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays)
Orders placed after business hours will be processed the next business day
You will receive a confirmation email once your order has been shipped

Shipping rates are calculated at checkout based on location and package size
Delivery times are estimates and may vary depending on the carrier and destination

Estimated delivery times:

We ship orders using trusted carriers such as:

Carrier selection may vary based on the order.

While we aim to deliver orders on time, delays may occur due to:

The Garage Door Center is not responsible for delays once the order has been shipped.

If your package is lost or arrives damaged, please contact us within 5 days of delivery
We may require photos and additional information to assist with claims
Claims are subject to carrier investigation

Customers are responsible for providing an accurate shipping address
We are not responsible for orders shipped to incorrect addresses provided at checkout
If an order is returned due to an incorrect address, the customer is responsible for reshipping costs

If a package is returned to us as undeliverable:

Customer will be responsible for additional shipping charges to resend the order
Original shipping costs are non-refundable

If you have any questions about your shipment, please contact:

The Garage Door Center
1205 W Carrier Pkwy, Unit 205
Grand Prairie, TX 75050